Retail Guarding - Retail Security Guard training course glasgow scotland

retail guarding

SIA Retail Guarding

To work within the retail security industry, an individual must have undergone a structured programme of training as specified by the Security Industry Authority (SIA).

Retail Guarding Course Information

Training Course Cost: 175 + VAT (upto 5 candidates), 150 + VAT (6 or more)
Duration: 4 Day Programme
Assessment: 2 Multiple Choice examinations
Accredited: EDEXCEL
Related Support Materials: Guarding book After completion, the candidate may want to enter the Level 2 Award Door Supervision or CCTV (PSS) course

Retail Security Officer

The course is aimed at anyone who wishes to work as a Security Officer within the retail security area, such as shopping centres, malls or retail parks.

This course will ensure that you have the knowledge and skills needed to deal with common situations that arise within this type of work and the methods of dealing with situations within the parameters of the law.

The training is split over 4 days and covers the following topics:

Unit 1

  • Roles and responsibilities
  • Patrolling
  • Access control
  • Searching
  • Security and emergency systems
  • Fire awareness
  • Health and safety
  • Civil & Criminal Law (Scotland, England and Wales)
  • Equality and diversity
  • Emergencies
  • Customer care and social skills
  • Communications and reporting
  • Would be Offenders
  • Alarms & Surveillance
  • The Retail Security Officer & the law

Unit 2

  • Recognising & Avoiding Conflict
  • Self Awareness
  • Customer Care
  • Communication
  • Reducing Conflict
  • High Risk Conflict
  • Problem Solving
  • Learning from Conflict


Successful candidates will be awarded a Level 2 Award in Retail Security certificate.

Team Contract Services (Scotland) Ltd.
Unit 6/8,The Anderston Centre, Glasgow, G2 7PH
Tel : +44 (0)141 204 4188

ila funded courses safe contractor approved SIA contractor Approved

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